Charles Feltman

President & Founder

Welcome to Insight Coaching. My name is Charles Feltman, and I am the founder and owner of this company. It is a sole proprietorship that has been in business in California since 1992. I am proud to say that Insight Coaching has served thousands of individuals, teams, and companies through our coaching, consulting, leadership development programs, and trust-building workshops.

I have been coaching, facilitating, consulting, and training people who lead others for over 25 years. After over a decade of working in the communication technology industry, I left a senior leadership position to start my own consulting business. Shortly after that, my focus shifted from consulting to executive coaching with an emphasis on clients experiencing consistent success and wellbeing.

Charles holds a bachelor’s degree in psychology from the University of California Santa Cruz and a master’s in organization development from the University of Southern California. He holds an International Coach Federation credential of Professional Certified Coach (PCC) and received formal coach training from The Newfield Network. He is certified in The Leadership Circle Profile, MBTI, DiSC, and the Triscendance Trust Assessment for Leaders and Teams. He is also a certified husband, father, and grandfather.

leadership coaching san luis obispo ca
professional coaching services

Insight Coaching Affiliates

Insight Coaching partners with a global network of carefully selected coaches who serve as Insight Coaching Affiliates. Each brings their unique and valuable expertise and way of being to the work we do.

When capacity, geography, and/or unique client needs require additional coaches, different skill sets, and/or presence in far-flung parts of the globe, Insight Coaching can tap our Affiliates to help serve these needs. We have worked extensively with each of these individuals and companies and can bring them on board for a client engagement or refer a client to any of them without hesitation.

Flo Labrado

Kim Frerichs

Mark Robertson

Newell Eaton

Our Mission

Insight Coaching is dedicated to helping people awaken to their fullest potential and, through doing so, realize success and wellbeing at work and in life for themselves and those they lead. 

We do this primarily through executive and leadership coaching and custom leadership development programs.

Insight Coaching Services

Coaching executives and managers who want to develop or strengthen the key leadership skills that produce exceptional business results. These can include influencing up, down, and across the organization, creating strong alignment and commitment, leading teams, and heading up change initiatives. In addition, I coach leadership teams that want to develop greater trust, alignment, collaboration, innovation, and accountability to produce exceptional results consistently.

Working with clients to design and deliver custom learning programs for organizational leaders. Programs are unique to each client’s needs, culture, and goals. At the same time, all programs are designed around the idea that organizations are networks of conversations, and the more effective leaders are at having the right conversations with the right people, at the right times, and in the right ways, the more successful their company will be.

Author of best seller The Thin Book of Trust: An Essential Primer for Building Trust at Work, my book is based on three decades of experience working with individuals and teams on issues of trust, integrity, commitment, and collaboration. One area in which trust has emerged as a key differentiator is developing a culture of creative diversity. Having a diverse organization in terms of gender, race, culture, and perspectives can be a huge competitive advantage, but only when the relationships are founded on trust.

Listen to the Trust on Purpose Podcast

Flo Labrado

Flo LaBrado is an ICF-certified leadership coach who partners with leaders and professionals to navigate complexity, build trust, and lead with confidence and integrity.

With over 20 years of experience in leadership, product, and program management, she brings a strategic and practical perspective to her work. She supports emerging and experienced leaders who are delivering results but want to lead more effectively, communicate with greater impact, and create healthier, higher-performing teams.

Her approach blends evidence-based coaching, real-world leadership experience, and a deep focus on trust as a foundation for both performance and wellbeing. She helps individuals and teams strengthen decision-making, improve communication, and lead sustainably in fast-moving environments.

Flo is trained through the Co-Active Training Institute, certified by the International Coaching Federation, and a certified Trust at Work® practitioner. She holds a BA in Psychology and an MS in Leadership and Management with a concentration in Organizational Development.

Based in Tampa, Florida, she enjoys time with her husband and their dogs, the beach and sunshine, and anything related to Harry Potter or Hamilton.

Kim Frerichs

Kim dedicates her work to helping mission-driven leaders, teams, and organizations rise to challenges of our time and move from vision to fruition. Whether coaching executives, facilitating team building and strategic planning retreats or training managers and teams in leadership skills, Kim has been privileged to see clients stretch into new capacities for awareness, agility, collaboration, and impact.

Strengths & Specialties
• Executive coaching and leadership development
• Navigating change and stakeholder conflicts
• Building high trust, high functioning teams
• Individual and organizational resilience
• Strategy, complexity and emergence

Kim on LinkedIn

Mark Robertson

For 26+ years now, Mark Robertson has been an Executive Coach and Workshop Facilitator working at all levels of an organization to help people create sustainable growth. He specializes in working with highly self-aware leaders and business owners who truly care about their impact on their people, and he helps them to intentionally create high-functioning, connected teams, who are doing whole-hearted, meaningful work, and at the same time delivering kick-ass results!

His personal and professional journey for 58+ years now includes being an Air Force “brat”, getting a BS in Electrical Engineering from UT Knoxville, working in technical sales, management consulting, IT system support, an assistant golf pro, a non-profit development manager and a self-employed IT consultant while getting an M.Ed. in Human Development Counseling from Peabody College at Vanderbilt, all before becoming an Executive Coach starting in 1998!

He has moved 20 times in 35 years in Nashville and currently lives in a condo near Centennial Park with his awesome dog Nellie!

Newell Eaton

Newell Eaton is a leadership coach and creative facilitator with over 35 years of experience across business, government, and non-profit sectors. He helps leaders improve communication, trust, and performance in today’s rapidly changing work world.

Certified in leadership and team assessment tools, including Leadership Circle 360 Profile, TTSI Talent Insights, Team Conversations Assessment and Trust at Work, Newell offers a comprehensive approach for leadership and team development. His unique integration across disciplines is shaped by a combination of direct experience and ongoing applied research.

Newell’s background as the strategic planner for New York’s child and family service agency, where he led transformative statewide integration projects, informs his grounded and practical approach to complex systems change.

Newell received his coaching training from the Institute for Generative Leadership, The Leadership Circle, Creative Education Foundation, Coaches Rising, and the NLP Center of New York. He received his university training in architectural design, human behavior, and social change from Rensselaer Polytechnic, Russell Sage, and SUNYA.

A long term bicyclist & meditator, devoted grandfather & cook, he lives with his wife, Allie Middleton, in New York’s Hudson River Valley – a few hours from Montreal, New York City and Boston.

Contact Us

Insight Coaching

Thank you for your interest in our company. Complete the form below to send us an email, or simply give us a call. We’re looking forward to working with you.

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